News & resources

Red Hawk Fire & Security Offers ATMs with a Human Touch

New Technology: A Revolution in Personal Banking Services

Boca Raton, Fla., November 26, 2012 – Red Hawk Fire & Security U.S., a leader in fire, life safety and security services today announced the addition of NCR APTRA Interactive Teller to the suite of services offered to banks and financial institutions. Red Hawk has a strong background working with community banks and currently serves more than 50,000 companies and institutions in the banking, financial services, commercial high-rise, retail, education and health care industries.

The new video-based interactive technology allows customers to conduct transactions and receive banking services with a live, centrally based teller who has complete control of the Interactive Teller machine. The simultaneous video and audio connection can help customers complete 95 percent of the teller services that can be done inside a branch. It also allows banks to offer teller services well beyond traditional branch hours and locations.

“By combining this innovative technology with Red Hawk’s specialized expertise as a security integrator, the result is a sophisticated system banks can use to reduce costs, improve efficiency and customer service to grow their businesses,” said Mike Snyder, Red Hawk Fire & Security Chief Executive Officer.

“Interactive Teller is a cost effective way for financial institutions to expand their branch footprint while providing a convenient, fast and highly secure banking experience for their customers,” Snyder added.

Visit or call (1-877-387-0188) for more information about NCR APTRA Interactive Teller from Red Hawk Fire & Security.

About Red Hawk Fire & Security

Red Hawk Fire & Security designs, installs, tests, inspects and maintains a broad portfolio of life safety and security solutions using the latest technologies and advanced systems integration for enterprise level access control, video surveillance systems and physical security equipment such as safes, vaults and ATMs. An industry leader with more than 1,400 employees and a national footprint, the company serves more than 50,000 businesses in banking and financial services, retail, education, health care and manufacturing. Red Hawk Fire & Security is headquartered in Boca Raton, Florida.